Return And Refund Policy
We want you to be delighted with your purchase. If for any reason you are not satisfied, you may request a return within 14 days of receiving your order.
Eligibility:
- Items must be unused, undamaged, and in original packaging.
- Proof of purchase is required.
Non-Returnable Items:
- Used candles or opened packaging
- Custom or personalized items
Return Process:
- Contact us at contact@veylonire.shop to initiate a return.
- Ship the item back to the address provided.
- Once inspected, we will process your refund within 5–7 business days.
Return Shipping Costs:
The buyer is responsible for return shipping costs unless the item is defective or incorrect.